We’ve recently been utilizing the Patient Hub more often when patients ask to make a past-due payment. One issue we’ve noticed is that we don’t receive any notification when a patient makes a payment through the Hub and only recognize that the payment was received when we review our monthly report.

Would it be possible to add an automated email notification to certain staff members when a patient makes a payment through the Patient Hub? Ideally, the notification could include the patient’s name, payment amount, and the invoice/account the payment was made toward (if any).